Effective Date: 17 January 2025
Introduction
Welcome to Harmonder.com (“we,” “us,” or “our”). Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment processors)
- Any other information you provide directly when contacting us or using our services
1.2 Non-Personal Information
- IP address
- Browser type and version
- Device information
- Time zone settings
- Pages visited and time spent on the website
- Cookies and other tracking technologies (see our Cookie Policy)
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil orders or services
- To communicate with you regarding your inquiries or account
- To provide personalised content and recommendations
- To improve our website and services
- To comply with legal obligations
- To detect and prevent fraud or misuse of our services
3. Sharing Your Information
We do not sell your personal data. However, we may share your data with the following parties:
3.1 Service Providers
- Payment processors, delivery services, and IT service providers who assist in the operation of our website and fulfilment of your orders
3.2 Legal and Regulatory Authorities
- To comply with legal obligations or in response to lawful requests
3.3 Business Transfers
- In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
5. Your Rights
Under the UK GDPR, you have the following rights:
5.1 Access
You have the right to request a copy of the personal data we hold about you.
5.2 Rectification
You can request that we correct any inaccurate or incomplete data.
5.3 Erasure
You have the right to request that we delete your personal data, subject to certain conditions.
5.4 Restriction
You can request that we limit the processing of your personal data in certain circumstances.
5.5 Data Portability
You can request a copy of your data in a structured, commonly used, and machine-readable format.
5.6 Objection
You have the right to object to our processing of your personal data for direct marketing or other purposes based on legitimate interests.
5.7 Withdraw Consent
If we process your data based on consent, you can withdraw it at any time.
To exercise your rights, please contact us at [email protected].
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
7. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
If we transfer your personal data outside the UK, we ensure that appropriate safeguards are in place to protect your data in compliance with the UK GDPR.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Harmonder.com
Email: [email protected]
Phone: 01572 729651
Address: 24a Longley Road, Rainham, Gillingham, ME8 7RU